How can I contact you?
The contact tab on the website is the best method. Please allow up to 72 hours for responses. The direct email is photos@KaribaPhotography.com. Phone calls, Facebook fan page messages and text messages do not work well.
What is included in the session fee?
The session fee includes the photographer’s time and talent, a half hour to 2 hour session, depending on package and a gallery of your edited proofs to view and fall in love with.
Is there a deposit required? Why?
The full session fee is required at the time of booking to secure your date. That block of time becomes off limits to anyone else seeking to make an appointment at that time. It means that if you cancel, not only will I not receive full payment for the time I have committed to working with you, it also means that there is almost no possibility of me being able make up for my loss by selling that block of time to someone else. A non-refundable deposit deters people from casually cancelling the time they have committed to. Cancellations and no shows are very hurtful in that they directly result in a loss of time and money.
How do I pay for my session?
Follow the PayPal Link which will direct to their site to pay for your deposits as well as session fees.
How much can I expect to spend?
Each client books their sessions for various reasons. Pricing ranging from $375- $600 is typical for family portraits. Products such as canvases, gallery wraps, image boxes, gift prints and more.
How long before I can view my pictures?
After a session, you can expect a fully edited session in about 3 weeks. Sneak peeks normally are available between 24-48 hours after the session to give you a little preview of what’s more to come, but is not a guaranteed. You can view them on my Facebook FanPage as well as Kariba Photography’s Instagram page. This does not apply to events, which can take 3-5 weeks for editing.
I love the pictures! Can I copy them or upload them to Facebook?
You may not copy, modify, sell, distribute, transmit, display, reproduce, publish, or license any of my photographs from this site without the express written permission of Kariba Jack. PLEASE do not crop them to fit your own taste or edit my logo out. All images remain property of Kariba Photography even after purchase. Scanning and reprinting is copyright infringement and is strictly forbidden and punishable by law. Downloads and download packages are available for purchase on KaribaPhotography.com
Screenshots are a ‘NO NO’ and are not acceptable!
What if I do not like my pictures?
If you are not absolutely PUMPED after viewing your photos, I will gladly re-take your portraits without a studio fee. This is only available one time. I do not provide refunds. If you are dissatisfied with your photos, for a reason I had control over, and you wish to schedule a re-shoot, you must express this directly and clearly by phone or in a email with an explanation between 24 hours of receiving your link. Re-shoots are subject to scheduling availability and cannot be scheduled any quicker than availability allows.
The satisfaction guarantee applies to paying clients only. The satisfaction guarantee applies to photography only. Although I will do my best to counteract any of the affects of the following, we are not responsible for: bad hair days, breakouts, stretch marks, bad skin, illnesses, make-up application, inclement weather, lint, wardrobe malfunctions or defects (including wrinkles, rips, and, stains), or sweat, or matters beyond our control (i.e. acts of God). Of course the prints are considered a custom product, which cannot be re-sold. Due to the nature of our product, all sales are final.
What should we wear?
Be colorful, be edgy, be bold! I love capturing vibrant colors so feel free to create something that fits your individual needs. Try to avoid plain white and black solid tops. However, if you must you can always jazz it up with accessories. With family photos, mix-match colors schemes and patterns are always pleasing to the eyes and capture well. Pinterest offers some great ideas if you need additional inspiration.